Turn payments complexity into momentum with AI

Heading to PAY360 and Merchant Transact 2026?

Meet Endava at the Connections Lounge, where we’ll be hosting conversations on how you can turn agentic AI into a competitive advantage in finance and payments.

And as you build your event schedule, be sure to bookmark the two sessions we’ll be hosting.

Agentic Commerce: The Future of AI-Driven Shopping Experiences

25 March, 9:55 am

Speaker: Matthew Williamson, SVP and Industry Principal at Endava

Explore an "art of the possible" experience showing how Al assistants can help customers discover, decide and pay across chat, websites and digital assistants with security and control built in.

We’ll walk through short recordings focused on single moments in the journey, from merchant setup to customer checkout, showing how Al assistants can safely act on behalf of users while respecting consent, limits and payment rules.

The AI Capital: Driving Responsible and Sustainable Implementation

25 March, 11:55 am

Moderator: Alastair Lukies CBE, Chief Engagement Officer at Endava

Speaker: Emma Verhagen, Co-Founder and ex-Global IT Director at Ideal Shift AI and Unilever

Speaker: Rohit Dhawan, Executive Director and Head of Artificial Intelligence at Lloyds Banking Group

Speaker: Unette Spencer, VP Customer Solutions – UK&I at Mastercard.

Artificial intelligence is changing the face of payments, allowing financial services to evolve at an unprecedented speed, but its rapid adoption also presents new ethical and security challenges. Simply integrating AI isn’t enough; the key is to set clear guardrails to ensure its responsible implementation. How will incoming regulation like the GENIUS Act impact the usage of AI on a global scale?

This session will go beyond the hype to provide practical guidance for your payments business. Hear from leaders who are proactively defining the rules, turning potential risks into a competitive advantage.