AI Leadership in Insurance

5 Trends Shaping the Future of Insurance Through Payments

Discover the five payment trends transforming insurance – from agentic commerce and real-time rails to orchestration, embedded models and AI-driven fraud prevention.

Future-Proofing Insurance Technology: Strategies for Talent, Technology, and AI Success in Asia

Join our insurance experts as they share strategies to tackle Asia’s biggest IT challenges. Designed for CIOs and CTOs, this on-demand webinar covers talent acquisition and retention, platform optimisation, and real-world AI applications —offering practical insights to drive transformation, resilience, and growth in today’s insurance market.

Build Smart or Buy Bold: Shaping Today's Insurance - Event Playback

This event explores the custom build vs. buy strategies that shape today's insurance technology landscape. Our Global Head of Insurance Advisory, Bradley Howard, unpacks the critical differences between bespoke solutions and off-the-shelf systems, unveiling how these choices align with varying business goals and priorities. Following this is a dynamic fireside chat with nib's Head of Digital Platforms and Experiences, Trent McClenahan, who shared great insight into nib's technology strategy and what has led to their success.

Australian Insurance: Key Challenges and Steps to Modernisation

Australian insurers have some of the oldest systems in operation, with some built as far back as the 1970s. Firms using these outdated systems suffer from sluggish feature upgrades, high maintenance costs and recruitment issues. A spate of cyberattacks on Australian companies has drawn the vulnerabilities of these ageing tech stacks into sharp focus. If nothing changes, the Australian Insurance industry will suffer.

Realise the Opportunities Digital Distribution Provides

Do you think digital channels are the key to reaching new revenue-generation plateaus? Our new e-book breaks down the unprecedented opportunities digital distribution affords insurers, focusing on: 1) What digital distribution means for personal lines, specialty insurers and agents 2) The must-haves for a successful strategy and what challenges might arise and 3) What you need to do to build that strategy and boost revenue.

Drive Value in Insurance with Intelligent Automation

Automation is brimming with potential value and benefits for insurers. But it’s the providers who approach it with a strategic mindset that can maximise the impact to create a memorable experience for customers and a profitable one for their organisations. In our new e-book, we explore intelligent automation, going a step beyond the traditional practise to understand how a smarter automation strategy creates new opportunities for insurers.

Leveraging Data in Insurance: Developing an Effective Data + AI Strategy

The past decade has seen unbelievable changes in how we live, shop, work and communicate. But in insurance, change has been slow coming, not least around data. In this e-book, we examine why insurers still find it so difficult to embrace data, what this means for competitiveness in a world of digital trailblasers and why change is inevitable.

APAC Insurance - Staying Relevant in Personal Lines

While there are many innovation trends it’s often hard to determine what is truly applicable to the Insurance industry. We all might like the latest and greatest, but this isn’t always practical or feasible. So, how do you separate the wheat from the chaff and focus on what’s truly important for your business? Download our report to find out.