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AI in Retail: Seizing the Opportunity

Whitepaper
 12 min read
Floating shopping bags on a gradient background symbolizing digital retail and e-commerce transformation.Download your copy now

Maintaining a human touch in AI-powered retail

Artificial intelligence is bringing new opportunities to retailers. From driving efficiency to optimising the customer experience, this rapidly evolving technology promises to transform the retail landscape, changing the way shoppers engage with brands. However, to fully harness the power of AI, retailers must ensure they retain the all-important human touch.

In this whitepaper, we’ll explore retail technology strategies and consider: 

  • Why a people-centred strategy is key to AI success in retail 

  • High-impact use cases for enhancing the customer experience and driving business efficiency 

  • How to overcome common challenges in adopting AI 

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