We all know the adage that it “costs less to retain a customer than it does to acquire one.” For any company headed toward or currently in growth mode, reducing churn is critical—not just as a cost-saver, but as an indicator of a business’s current trajectory.
Our new whitepaper in conjunction with partner Google Cloud, “Mastering Customer Retention,” is a guide for understanding churn and identifying innovative approaches to negating its impact on your business. This document will discuss the subject from several angles, including:
The bottom-line realities of customer churn
How to measure and understand its impact
How AI and Machine learning can help forecast churn
What steps to take to stop churn before it starts
Are these the customer retention insights you’ve been looking for?
If so, download the whitepaper now to see the full report and start applying the findings to your own workflows!
