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Staying Relevant in Personal Lines Insurance

While there are many innovation trends it’s hard to determine what is truly applicable to the insurance industry. We all might like the latest and greatest but this isn’t always practical or feasible.

So, how do you separate the wheat from the chaff and focus on what’s truly important?

We’ve been involved in insurance for over two decades and we’ve based this report on some of the conversations we’ve had with insurance companies.

We’ve identified 3 key challenges:

  • Customer expectations
  • Marketplace convergence
  • Technology choices

They’re all interconnected but we hope this report can help you focus on what’s truly important to stay relevant in insurance today.  

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