Retail
in the Middle East and North Africa Region
This page offers a quick view of Endava's retail expertise, industry insights, and thought leaders' perspectives within Middle East.
Our expertise
Omnichannel, e-commerce and in-Store
Customers expect seamless and consistent communication, offers and experiences across channels.

Product strategy and user experience
Continually improve the customer experience, adapt to changes in the market, and uncover new opportunities.

Legacy replatforming
Create a flexible commerce platforms of the future that meets changing business requirements.

Data science, visualisation and analytics
Unlock the power to optimise inventory and pricing strategy, and increase user engagement with the right tools.

40
clients50
projects20
years of delivery750
retail dedicated EndavansCase studies
Trusted partners with leading brands
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Middle East and North Africa
Retail industry insights

Seizing the AI Opportunity in Retail
Artificial intelligence is bringing new opportunities to retailers. From driving efficiency to optimising the customer experience, this rapidly evolving technology promises to transform the retail landscape, changing the way shoppers engage with brands. However, to fully harness the power of AI, retailers must ensure they retain the all-important human touch.In this whitepaper, we’ll explore how to maintain a human touch in a AI-powered retail.
Read the whitepaper
Middle East Retail: Ways for Retailers to Increase Sales and Optimise Cost
Many Middle Eastern retailers have started to leverage digital channels and digital tools in-store. This brings opportunities for retailers to decrease operational costs, increase conversion, acquire high-spending consumers, and increase the share of their customers’ spend – in an efficient manner. In order to convert these investments into benefits, consumers’ expectations need to be met by retailers. This e-book offers tried and tested ways to look at retail challenges and turn them into solutions for future-proof success.
Read the e-book
Mastering Unified Commerce Masterclass
Unified commerce is the creation of a seamless customer experience across all business channels. The focus lies around combining all data, systems and user journeys into one platform – putting the customer at the very center. Our latest course '‘Mastering Unified Commerce - A masterclass with Paul Maguire' provides you with the foundations and knowledge to start implementing this approach across all facets of your organisation.
Watch the masterclass
Making Data a Day One Priority in Retail
An all-day-every-day commitment to data-driven decision-making sounds like a simple enough premise; especially for retailers who are inundated with information. But as important as having data is, it’s even more critical to build an in-house foundation capable of scaling with your operation, no matter the time of the year. The webinar explore the critical emerging trends reshaping retail through pricing, inventory management and personalisation.
Read the report
Unlocking New Revenue in Retail with Modern Payments
Retailers today are facing several challenges, from rising operating costs and inflation to the cost-of-living crisis. In response, they must seize every opportunity to optimise cash flow and retain loyal customers. One such opportunity lies in modernising payments to unlock new revenue streams. Eager to get started? Download our whitepaper today and find out how to seize this hidden revenue opportunity.
Read the whitepaper
Why Modernise your Retail Order Management systems?
Customers expect constant availability of every product across every channel. But when supply chains get disrupted, the unified commerce experience suffers. That’s why a new breed of systems is becoming an essential tool in retail. It pulls together stocking, fulfilment, payment processing and personalisation all under one hood. Our whitepaper will give you an expert perspective on this technology’s potentials.
Read the whitepaper
Unified Commerce Solution in Retail
Customers seek in-store experiences with the same convenience they can find on retailers' websites – such as personalisation, immediate access to inventory and the ability to research items easily. Now, retailers must figure out how to bridge the gap between the physical and digital worlds to create a truly unified shopping experience. In this white paper, we’ll cover how unified commerce solutions can help.
Read the whitepaperGet in touch now
Technology is a big driver of growth within the retail industry. Many countries in the region are investing heavily in technology to create a more competitive and innovative business.
Through world-class engineering and 20+ years of industry expertise, we help retailers build engaging retail journey and position their products and services at the forefront of innovation.
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Reach out to us right away to learn more about our services and how we can help you.
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